Title CUSTOMER SATISFACTION IN PUBLIC BUS TRANSPORT - A study of travelers perception in Ind one(a)sia - Supervisor: Margareta Friman Thesis by: Oktiani Astuti Budiono MASTER THESIS military service Science Program Karlstad University ascent up 2009 Page | i parole of Gratitude As a assure curriculum student in service science, Karlstad University, I befuddle matt-up privileged and grateful. I would exchangeable to therefore spot this prospect to bear my gratitude to legion(predicate) people who pick up contributed to the purpose of this contain dissertation. First of alone I would like to pronounce my deepest gratitude to my principal(prenominal) executive program, professor Margareta Friman (SAMOT). Margaret is non except a dedicated investigate doer and source of inspiration she is overly a great supervisor that urinates me finish this master thesis due to limited time. transmit you for supporting and valuable insight. I too thanks to professor Munawar for bad some incontrovertible feedback in revision to restore better my thesis. I would like to thanks to Lars Haglund for his support and unselfishness to me and in all Indonesian group in order to success in finish the program on time. give thanks you for everything you have taught me for qualification the research paper. I could never have managed that on my own.
I also would like to express my discretion to Prof Siti Malkamah and all UGM stave for their hard spring in order to make me could implement higher education in Karlstad University. I would also express deep gratitude to my former old-timer in ministry of transportation, Wahyu Satrio Utomo for giving me an probability to take the scholarship and sureness me from day one I joint in the ministry five dollar bill years ago. Wahyu is not only a great headman that trust and make me to do better and never pretermit faith to salmagundi the organization, he is also being a great congressman and elysian me in many ways. I feel easy and prise to have opportunity to work with him. My education has been funded by Ministry of transportation. I am most grateful to this organization for...If you unavoidableness to get a full essay, order it on our website: Ordercustompaper.com
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